Last updated: Feb 4, 2025
sma.mx ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information obtained from visitors to our website and users of our services. By accessing or using our website, you consent to the terms described in this Privacy Policy.
If you have questions about this Privacy Policy, please contact us or send us an email at contact@sma.mx.
1. Information We Collect
We collect information to provide and improve our services, communicate with you, and comply with legal obligations. The information we collect falls into two categories:
Personal Information: This includes any information that identifies you as an individual, such as your name, email address, phone number, or any other details you provide when interacting with us. For example, you may provide this information when filling out contact forms, signing up for updates, or communicating with us.
Non-Personal Information: This includes technical and usage data collected automatically when you visit our website. Examples include your IP address, browser type, operating system, pages viewed, and time spent on our site. We use this information to analyze trends, manage the website, and improve user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Communicate with You: We use your contact information to respond to inquiries, provide updates about our services, or send information you have requested.
- To Operate and Improve Our Website: Non-personal information helps us understand how visitors interact with our website, allowing us to enhance its functionality and content.
- To Comply with Legal Obligations: In certain circumstances, we may need to use your information to comply with applicable laws, regulations, or legal processes.
- For Business Operations: We may use your information to evaluate potential business relationships or to manage and administer our internal operations.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services on our behalf. These providers are obligated to protect your information.
- Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal processes, enforce our policies, or protect the rights, property, or safety of our users or others.
- Business Transactions: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new entity.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. Cookies are small text files stored on your device that help us remember your preferences and provide personalized content.
For detailed information about the cookies we use and how to manage your preferences, please refer to our cookie notice. By continuing to use our website, you consent to the use of cookies as described therein.
5. How We Protect Your Information
We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, use, or disclosure. Despite our efforts, no system can guarantee complete security, and you should take precautions when sharing information online.
6. Your Choices and Rights
You have certain rights regarding your personal information. Depending on your location, these rights may include:
- Access and Correction: You may request access to the personal information we hold about you and ask us to correct any inaccuracies.
- Opt-Out: You may opt out of receiving promotional communications by following the instructions in our emails or contacting us directly.
- Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.
To exercise your rights, please contact us or send us an email at contact@sma.mx. We will respond to your request within the timeframe required by applicable law.
7. Third-Party Websites
Our website may contain links to third-party websites for your convenience. This Privacy Policy does not apply to those websites, and we encourage you to review their privacy policies to understand how they handle your information. We are not responsible for the content, policies, or practices of third-party websites.
8. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised effective date. Your continued use of our website after such updates constitutes your acceptance of the changes.
10. Contact Information
For questions, concerns, or requests regarding this Privacy Policy, please contact us or send us an email at: contact@sma.mx.